Return Policy:
At Holden, we are committed to the quality of our products and the satisfaction of our customers. If in any way you are unsatisfied with your purchase, you may return any unused product for a full refund within 14 days of the purchase date. Merchandise must be in new and unused condition with all accessories / inserts included and the original tags attached. All products are subject to inspection.Â
There are some items, however, that are ineligible for return, including:
Items marked as “Final Sale"
Gift Cards and Electronic Gift Cards
Other exclusions may apply
Only items that have been purchased directly from Holden, either online at Holdenouterwear.com can be returned to Holden. Holden products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
Any requests made after 14 days will not be accepted.
We monitor the number of returns and reserve the right to close your Holden Outerwear account or restrict future orders if your return behavior is in breach of our Returns Policy.
Refund Time:
You can expect a full refund for the cost of the merchandise to the original form of payment 7 to 14 days after Holden receives your return. Shipping charges are non-refundable. It may take up to 30 days to be visible on your credit card statement.
Exchange Policy:
We are not able to accommodate exchanges. You may return your item(s) for a full refund and place a new order. This return must take place within our normal 14-day return window. Refunds will be processed as soon as we receive your return.
Price Adjustment Policy:
If your item goes on sale post purchase, we are unable to price adjust or price match the difference between the original purchase price and sale price of your item. If your product is unused, you may return the product for a full refund within 14 days of the purchase date.
Place your return HERE