Returns OLD

We get it - buying things online can be difficult. That's why every item sold through our website is eligible to be returned for your choice of a refund or exchange.

For items purchased on holdenouterwear.com:

If it's been 30 days or less since your original date of purchase, please email info@holdenouterwear.com with web order #, items returning, and preference for refund/exchange. All returned merchandise must be in new and unused condition with all tags and original packaging. We reserve the right to refuse a return if the above conditions are not met and will ship items back to you if they arrive used or abused. We Include a $7.00 restocking fee for product returns not under warranty or exchange. You are responsible for return shipping not due to warranty, but Holden will cover the cost of shipping back to you on any exchanged items shipping within the lower 48 United States. 

For Pro-deal items purchased on holdenouterwear.com:

The products that you purchase on Holden Prodeal are NOT eligible for return.  Please reach out to proform@holdenouterwear.com with any questions.

For items purchased from a retailer other than holdenouterwear.com:

Please contact the retailer you purchased your item from and follow their returns and exchange process accordingly. We stand behind our products and our retailers. If you’re still not satisfied, please email us at info@holdenouterwear.com. If you're unsatisfied with your product due to shipping damage or a manufacturing defect, please continue reading...

Warranty Information

Play hard – we've got you covered. Holden Products are fully warrantied with proof of purchase to the original owner against defects in material and workmanship for one year from date of purchase. This warranty does not cover damage caused by accident, improper care, negligence, normal wear-and-tear, or the natural breakdown of materials over extended time and use. We stand behind our products and will always focus on your satisfaction. 

If you believe your product has a defect in craftsmanship, we suggest you refer to your original receipt and contact the retailer for warranty evaluation. This is the fastest and easiest way to get a refund, credit, or replacement. If you purchased the item directly from holdenouterwear.com, please email info@holdenoutwear.com to discuss the issue with customer service. Returns must be submitted within 30 days of receiving product.

HOW TO MEASURE YOURSELF

HOLDEN JACKETS ARE FIT TO MOVE AND TRANSITION FROM MOUNTAIN TO EVERYDAY USE. WE FIT ABOUT ONE SIZE SMALLER THAN INDUSTRY STANDARD, SO PLEASE REVIEW BELOW AND SIZE UP WHEN IN QUESTION

Men's Body Measurements (inches)
S M L XL XXL
Chest 36-38 38-40 40-42 42-45 45-48
Sleeve Length 32 33 34 35 36
Natural Waist 30-32 32-34 34-36 36-38 38-41
 
Men's Body Measurements (cm)
S M L XL XXL
Chest 91-97 97-102 102-107 107-115 115-122
Sleeve Length 81 84 87 89 92
Natural Waist 76-81 81-86 86-91 91-96 96-104
  
Women's Body Measurements (inches)
XS S M L XL
Numeric size 0-2 4-6 8-10 12-14 16
Chest 31-33 33-35 35-37 37-39 39-42
Natural Waist 25-26 27-28 29-30 31-32 33-35
Hips 35-36 37-38 39-40 41-42 43-45

Women's Body Measurements (cm)
XS
S
M
L
XL
Numeric size
0-2
4-6
8-10
12-14
16
Chest
78-83
83-89
89-94
94-99
99-111
Natural Waist
63-66
67-72
73-76
77-82
83-89
Hips
88-92
93-97
98-102
103-107
108-114

DONT WORRY, BE HAPPY

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